Terms of service

Terms of Service

Last Updated: June 2026

Overview

Welcome to Luxus Homes! The terms "we", "us" and "our" refer to Luxus Homes. Luxus Homes operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Luxus Homes is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

Section 1 — Access and Account:

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our store is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

Section 2 — Our Products:

We have made every effort to provide an accurate representation of our products and services in our online store. However, please note that colors or product appearance may differ from how they appear on your screen due to the type of device you use to access the store and your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online store.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

Section 3 — Orders:

When you place an order, you are making an offer to purchase. Luxus Homes reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Luxus Homes confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting, as Luxus Homes may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email address, billing address, and/or phone number provided at the time the order was placed.

Your purchases are subject to return or exchange solely in accordance with our Return & Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

Section 4 — Prices and Billing:

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, or handling charges.

We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete and accurate purchase and payment information for all purchases made at our store. You represent and warrant that the payment information you provide is true, correct, and complete, and that you are duly authorized to use such payment method for the purchase.

Section 5 — Shipping and Delivery:

We deliver across Pakistan. All delivery times provided are estimates only and are not guaranteed. Luxus Homes is not liable for shipping and delivery delays caused by shipping carriers, weather conditions, or any events outside our control.

Once we transfer your order to the carrier, title and risk of loss passes to you. Please ensure your delivery address is correct at the time of placing your order, as Luxus Homes is not responsible for orders delivered to an incorrect address provided by the customer.

For further details on delivery timelines and charges, please refer to our Shipping Policy.

Section 6 — Intellectual Property:

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Luxus Homes, its affiliates or licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any of the material on the Services without our prior written consent.

Luxus Homes's names, logos, product and service names, designs, and slogans are trademarks of Luxus Homes. You must not use such trademarks without the prior written permission of Luxus Homes.

Section 7 — Optional Tools:

You may be provided with access to tools offered by third parties as part of the Services, which we neither monitor nor have any control over. We provide access to such tools "as is" and "as available" without any warranties or representations of any kind. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the site is entirely at your own risk and discretion.

Section 8 — Third-Party Links:

The Services may contain hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party websites. If you decide to leave the Services to access third-party sites, you do so at your own risk.

We are not liable for any harm or damages related to your access of any third-party websites or your purchase or use of any products or services on third-party websites. Please review the third-party's policies carefully before engaging in any transaction.

Section 9 — Relationship with Shopify:

Luxus Homes is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Luxus Homes. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Luxus Homes, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Luxus Homes.

Section 10 — Privacy Policy:

All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read and agree to our Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties in order to provide services to you.

Section 11 — Feedback:

If you submit any ideas, suggestions, feedback, or reviews, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, distribute and display such feedback in any medium for any purpose, including commercial use.

You represent and warrant that you own or have all necessary rights to all feedback submitted, and that your feedback will not violate any right of any third party. We take no responsibility and assume no liability for any feedback posted by you or any third party.

Section 12 — Errors, Inaccuracies and Omissions:

Occasionally there may be information on the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

Section 13 — Prohibited Uses:

You may access and use the Services for lawful purposes only. You may not use the Services for any unlawful or malicious purpose, to infringe upon intellectual property rights, to transmit false or misleading information, to send spam or unsolicited communications, or to engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services.

You further agree not to upload viruses or malicious code, scrape or extract data from the Services using automated tools, or interfere with or bypass any security or authorization features of the Services. We reserve the right to suspend or terminate your account at any time if we determine that you have violated any part of these Terms.

Section 14 — Agents:

This section applies if you use or enable any automated software or service ("Agent") to access, use, or interact with the Services. No Agent may access the Services unless it clearly identifies itself in all requests and operates in strict accordance with our requirements. We may limit, including by technical measures, whether and how any Agent accesses the Services. Agents must not mimic human behavior, circumvent CAPTCHAs, or conceal that interactions are from an Agent.

Section 15 — Termination:

We may terminate this agreement or your access to the Services at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. Provisions relating to Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law shall survive any termination.

Section 16 — Disclaimer of Warranties:

The Services and all products offered through the Services are provided "as is" and "as available" for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Section 17 — Limitation of Liability:

To the fullest extent permitted by law, Luxus Homes, our partners, directors, officers, employees, affiliates, agents, and service providers shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Services or any products procured using the Services.

Section 18 — Indemnification:

You agree to indemnify, defend and hold harmless Luxus Homes, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, arising out of your breach of these Terms of Service, your violation of any law or the rights of a third party, or your access to and use of the Services.

Section 19 — Severability:

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service without affecting the validity and enforceability of any other remaining provisions.

Section 20 — Waiver; Entire Agreement:

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service constitute the entire agreement between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals between you and us.

Section 21 — Assignment:

You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

Section 22 — Governing Law:

These Terms of Service shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising under these Terms shall be subject to the jurisdiction of the courts of Pakistan.

Section 23 — Changes to Terms of Service:

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service at any time by posting updates to our website. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes. It is your responsibility to check this page periodically for updates.